Mr. Glass Half Full, Let me remind you that we are here to create shareholder value - 42% decrease in the stock price in the past seven months in not shareholder value – Grade F
Let's look at our report card, shall we?
Market share - Only growing 1% in a market growing in the high-teens, we are losing share and losing share of wallet in our enterprise accounts - Grade F
Innovation - $1B spent in R&D over the past three years, with zero innovation, and no cloud offering – Grade F
Churn – High customer churn or whatever MK term we use to hide this. It will be a matter of time until we have to disclose this number – Grade F
Sales team attrition – Over 40% of sales team attrition – Grade F
New logos – You can count on one, maybe two hands, junior new logo channel, and no trial capability, to name a few – Grade F
Strategy - $30M+ spent on MK with no, differentiated offering or strategy and with customer churn increasing, not decreasing – Grade F
Messaging – Count the # of virtual signal messages compared with new customer wins, innovations, or product releases. My customers have begun to notice this - Grade C
Funnel/Pipeline – If our pipeline is so healthy SM, why isn't it converting? Why do we hide our win rate? – Grade C may be an F
Employee Attrition – Great resignation aside, we have record employee attrition and low employee morale; why is our CHRO not being held accountable – Grade F
I have been at TDC for twelve years. I am loyal but equally frustrated; we cannot have an open dialogue or raise issues with our ELT or others as people who do magically disappear from the company when they do. So this is a forum for us to be able to speak freely. Yes, we have outliers on here, some disgruntled employees, but more often, they are like me, who are beyond frustrated.
Mr. Glass Half Full, I want to be a cheerleader, but it's hard when faced with the facts and widespread ineptitude.