The most disgusting thing about all this is that our dear leaders know full well that when they get to the stores they’re visiting that they look nothing like they usually do. That’s because they don’t want to see the reality of day to day business in a real Lowe’s store.
It’s not pretty, or orderly. The stores are all under staffed, over worked and more than a mess. We’re running on reduced hours, freight is sitting on pallets in receiving or in the aisles, carts aren’t being collected from the parking lot and customers are waiting longer than necessary to be helped.
But Marvin doesn’t want to see that, so he announces his visit weeks ahead of time. He knows full well that the stores are going crazy to get it perfect so that he can wander around for a couple of hours and act like this is all normal. It’s dishonest and frankly, it’s childish and unprofessional. But as Marvin likes to say when he excuses anything he does that makes our lives more difficult: “It’s standard practice in the industry.”
That washes it all clean and excuses everything. And man, does he love to use it.
I wish just once that I could work for a company where I respected the people at the top. I’d love to hear honest, no nonsense reality from the people who make the decisions, but I guess I never will. Apparently dissembling is also “standard practice in the industry.”
@7uys+1fM83AcO says it like it is.