Ok I’ll bite. What I have seen is the lack of strategy and vision for actual growth. Nobody in our business unit has a clear command or vision about where we should go and how we are going to get there.
Product development takes years to get something to pilot phase. It takes almost a year to even add it to order capture to even be allowed to sell it.
They heads all change in that timeframe so the vision, if there was any, is now murky at best.
We are slow and there is nobody steering the ship who knows anything or has any say.
I can think of over 20 items we could sell today and have asked for in the past that for whatever reason we don’t or won’t sell. These are the same services our competitors sell or add ons to things we do.
Those at the top are too far removed from our actual customers and their needs. But they will pay for surveys and market research which again pushes us back in time.
They are too again to take chances and make mistakes. Everything has to be done by committee it seems.
Oh and if it doesn’t have a margin of X or a potential payoff of Y millions then it’s not worth it.
Oh and don’t forget that we must raise our prices because our customers are expecting it. But we won’t raise salaries more that 2%-3% because it’s not like our employees are expecting that too.
Greedy SOBs. Time to eat the rich