There was a short interlude talking about how the owner of Sears was a case study of the Peter Principle in action by the guy who's the director of retail studies, talking about ruining valuable brand equity, not valuing customers, and even diminishing real estate value through your own actions. It seems he was a Sears CEO himself at one point.
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We will convert you, and you will obey. You will be submissive. Come, embrace.
@2nxe Get a life.
Sears was a classroom case study at Cal Lutheran in California as well.
Yep. Sears is a business school case study in what not to do. I think you're referring to the former head of Sears Canada. He starting saying what you heard years ago when there was still opportunity for change.
ESL does alright though. He may not have retail success on his resume but he came out or stayed ok. Sure less money than he had but when you have a lot you still have a lot when you lose alot.