Anyone else have the people in their stores burning out already because of the lack of help and all of the fulfillment, signing, trucks, regional visits, and nasty customers coming into stores? The only feedback we get is why aren't you making sales from 2019? Why are you not filling all your jobs? Why can't you do all your fulfillment? Why can't you keep up with curbside orders? Why is your NPS so low?
Everyone seems to think and act like the pandemic is over and our stores are fully staffed, people are actually willing to work for starvation wages, and our stores have more than just a bunch of cheap home goods. Customers are unpleasant and treat us like servants and we get nothing but complaints and questions from "leaders" on Teams calls sitting at home using office backgrounds but you can still see their pets in the background when they move around.
Does anyone running this place have an idea of how unpleasant it is working with the public is in today's world. How about how unrealistically hard we are working to try to keep up with daily picks and just keeping merch off the floor when we have over 100 open jobs going into Black Friday? How much would it cost to just get off our backs for a few weeks and not constantly be pushing and complaining?