If you want to ruin a system, destroy a network and give the customers the worst customer experience imaginable. Hire Excell, an absolute clown show
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The clowns on the other end of the phone are only trying to sell an upgrade and get a tech into the house.Apparently they dont have access to any internal programs.Seasonal,discos,past dues make up prolly 50% of the service calls now.Send 12 hits,brick it or fry it and send a tech.
Ha what u expect it's Ats
Why dont Excell change their name to SMH LLC
I love how they keep blaming Verizon for their troubles . Once the fiber is done they’ll make a comeback. Uhhh huh. Has nothing to do w the disaster they created . Delusional management.