Current PSE's- Can you please explain the most recent changes that took place 8-27-21? I am on the vendor side, however, my company's performance is closely intertwined with your performance. While I am aware of the many challenges you face (I used to be a PSE) Corporate's decision to CONSTANTLY raise the labor threshold's is absolutely decimating our business. While our product's are priced (landed cost to Lowe's) fairly- the margin's that Corporate are raising are completely out of line. Other than front line PSE's- Does ANYONE at the District or Regional level have any backbone to tell Corporate they are simply pricing themselves out of any future business? I am looking for real answers and ideas, not just added negativity and bashing. Thank you- CONCERNED VENDOR
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In our area, where each year a few hundred or more homes burn due to wildfires, there is a shortage of installers. They have more business than they can handle and demand more money from Lowe's because they can get more money elsewhere. Lead times are long and they don't have to cave to Lowe's demands. The circumstance is not Lowe's fault. It's the marketplace to which the Lowe's model has not adapted.
You guys complaining about price clearly have no idea how a window company works, it costs money to stay in business. Even with higher retail prices, Lowe's stays competitive when going up against Home Depot, Renewal by Andersen, Champion (insert any national window company). Lowe's is never going to be able to be as cheap as a 'one guy in a truck' type of company simply because of the high overhead costs involved with running a program this size, so you're right when you say that Lowe's isn't going after the 'cheap' customer, they're going after the quality customer
Window retail labor alone is basically double the cost. Insane. 100 to the installer is 200 to the customer. PLUS, we. One charge the customers a “project fee” which is just a cash grab. If any customer is reading this, please know you are being charged Upwards of 350.00 on top of the regular job just because Lowe’s corporate wants to.
Entry door labor cost through Lowes averages $1200.00. That is straight labor cost with no door, lol.
P T Barnum said there was a su---r born every minute
We don’t want joe average as a customer anymore. We want the ones who can’t buy anywhere else and needs Lowe’s credit . This way we can charge more, collect more in interest payments, and have high gross margins. Sears 2.2 of the game plan.
Oh and installers, we don’t want the competent ones , who can make it on their on, they suck our profits, we want the bottom feeders, who give us great costs and do a horrible job on installation. Isn’t it funny how history repeats itself ?
OP: Can you be more specific? What exactly changed to make you write this question?