If this man thinks the REAL REASON that Optimum is losing customers is the pandemic and regulations, he is not paying attention to his own company.
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Down 40% in 3 months
Could it be he cut his staff too low to function? Or stopped answering the phone and sending competent technicians to the house to do repairs . Did anyone see the 146 million fine the EU hit them with. This Altice way is a great business model.