I’m sure many view this board and wonder if things are really that bad here. Unfortunately, they are.
The smoke and mirrors analogy is accurate. Nearly all customers are either leaving or moving to the cloud with heavy erosion. Of course Cloud ARR is growing, but top line revenue is shrinking in the hottest cloud market ever. There are not enough new customers (if any) to offset the cancellations and erosions.
The roadmap is nonexistent. The analogy of a map without the ‘you are here’ star was perfect. Blindly telling customers to ‘come with us to the cloud’ is as in depth as our pitch goes.
The leaders are lost. Nearly all of them. Most are smart enough to understand the above points and are milking the cow dry. The Board could not care less about the current state, and HR is in complete disarray and worthless. There is nowhere to turn for help.
The best employees are leaving. The only ones staying are either circling a retirement date, actively searching, or not smart enough to see the ship sinking.
I could keep going, but yes it really is that bad, and there is no leadership or vision in place to bail us out.