Someone who must work for the company is posting positive Google reviews for stores under multiple names. When you look at the profile they have posted the exact same review under the head office Google listing.
These are easy to spot as there are many of them. Many are also relied to my a Sears representative thanking them while ignoring all the poor rated reviews.
The whole thing is strange, why even bother creating all the fake reviews, why bother responding to them and why are they paying people to do this as it's not going to increase sales. I am just supprised they have someone monitoring all the Google listings for stores when they have out of date store listings on the websites.