TCR1 going to ICS is basically a slap in the face and a demotion. They are trying to put a positive spin on it but it's a load of cr-p. Never mind that they over work us like pack mules at least the positive was that it's a set schedule M-F 8- 4:30 PM. After the full ICS switch good luck ever seeing a schedule like that again.
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In Dallas it’s now TCR1 & TCR2 doing all the ICS. They told us they are going to be outsourcing a lot of roles soon too.
It’s a total sh-t show. Glad I left!