I enjoyed working here a few years ago, but without any exaggeration I think the future is doom and gloom. Some believe that with a little vision and a good strategy, the company could get back on track, but I still think that's wishful thinking. With customers leaving, with talented people leaving .... I think it's difficult that anything can be fixed.
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So new logos won’t be occurring in the next several months or in 2022?
Teradata needs a real CTO that leads the company into new technologies. SB as lagged ever new industry move the past 10 years.
No it can’t. You can’t fix stupid, and the ELT is among the industry’s finest smooth brains.
Certainly some obstacles to over come but gotta keep in mind that I've tried a lot of the other cloud databases and they are not that great when it comes to scaling. That's what I found the Teradata customers needing was a way to balance all the workloads without blowing costs out. Problem is executing on the message. I've seen some customers go to other technologies and now they are trapped in a horrendous bill shock each month. Teradata just has to highlight those bill shock cases to customers considering getting of the platform.
No. And where is Brobst? Doesn’t the messiah have all answers?
You can’t fix stupid.
Migrating trapped customers is not a long-term play. Any new prospect will choose Snowflake over Teradata 95% of the time. They were asleep while Snowflake outmaneuvered them in their core market.
From my experience: The "cloud solution" is the same database as on prem but it is hosted in the cloud EXCEPT it doesn't work. Every cloud migration is a copy paste into the cloud that is only as fast as your upload speed. Expect 3 days minimum of just copy time IF there are no errors. Spoiler: there are always errors. Then you can expect several months of network latency issue troubleshooting with an SEM (service manager) lying to you about how "this never happens and isn't a big deal to fix". The good is that we will give thousands upon thousands of credits to the customer. The bad though it's their database doesn't work.
What we have cannot be fixed. It should have been rearchitected from the start but instead we chose to rest on our laurels. We are seeing that "going to the cloud" is not as simple as just taking an old tool and uploading it.
Is there something special about their cloud? That's why it's selling? Or is their cloud just same on-prem Teradata but cloud hosted? If it is the latter then I can see why they're in trouble.
It will be hard long-term. Short-term they can keep migrating existing customers to cloud to get cloud ARR growth. There is no long-term vision - that’s why the new CEO is asking McKinsey to figure it out for him.