Now I’m hearing that mgrs are finally visiting customers in person!! And of course blaming the price increases, the poor service etc on the reps!!
Yoo-hoo!! Weren’t those reps furloughed for over a year , with instructions to “ have no
Contact with customers “?
Rather than accepting the blame for their own failures , they shift it to those who aren’t there anymore . Who would do this ? Who but WB Mason!