Ricoh CEO details plans for future
Interview published in Japan Times magazine of Jake Yama****a, president and CEO
Sales in its DocuWare ECM division up 48% in Europe in 2020
Aims to shift to a digital services company
Goal of 150 billion yen in operating profits by 2025
Reorganizing company into 5 divisions:
Digital Services (office and remote task solutions, workflow solutions and digital transformation)
Digital Products (printers, MFPs, etc.)
Graphic Communications (PPS, IP, etc.)
Industrial Solutions (thermal and industrial products0
Futures (healthcare technology, inkjet printed batteries, Smart Vision, new materials, 3D printing, energy harvesting)
Will reduce headquarters employees from 3200 to 1600 in 5 years
For FY2022, goal is that Digital Services will by 39% of total sales
41% of sales will be Digital Products
For FY2023, goal is 40% from Digital Services and 39% from Digital Products
For FY2025, goal is 42% from Digital Services and 35% from Digital Products
Digital Services will generate 54% of operating profit
Digital Products = 25% of operating profit
Expects about 30% in-office employee attendance rate
Pledged to spend $2.8 billion on acquisitions
Is “pursuing alliances with competitors in the A3 color MFP market”