I miss BB&T when it was just that, BB&T. I didn't expect to see things change this much after the acquisition. Call me an optimist but I honestly believed everything would mostly remain the same after the merger. I can't believe how wrong I was and how much things have changed for the worse within just a year! It seems like the entire culture has shifted. Before, everybody was helpful and working together. Now it's the exact opposite. People are willing to throw each other under the bus for the smallest things. And that's just the top of the iceberg. I wish I had left when I had a chance. Now it's the pandemic and I'm stuck.
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As a customer, I hate it too. This merger wasn't handled well. And who chose purple? Truist app sucks. Miss BB&T.
I feel your pain or should I say felt your pain. I was with BBT for 30 plus years and left of my own accord about a year ago as I saw the writing on the wall. I started a new career ( done with banking, not the same anymore) working for myself and have never been happier you can do it too, have faith. Wishing you all the best as there is life after BBT or should I say SunTruist🤣🤣