Thread regarding ExxonMobil Corp. layoffs

“Influence without authority”

I have never come across a worse oxymoron than this within a system that has been described in these boards as Soviet-style. In a free-thinking culture, it is possible but in an centrally controlled system, where there are “yes-men”, how is that one can influence without authority?

The second oxymoron is “empowerment”. The employees don’t even have the opportunity to have an idea as to what jobs are available (no job-posting system) but have to defer to discussions with the supervisor for the next position. How exactly are the employees empowered?

If one asks these questions, the usual answer is, this is how the system worked for long. Now wonder everything has gone down the drain so quickly and the emperor has no clothes!

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| 2741 views | | 14 replies (last November 15, 2020) | Reply
Post ID: @OP+17Txqbi1

14 replies (most recent on top)

It's good to know some of the posters had such good experiences. There is, however, a very major difference between collaborating with your technical coworkers, or trying to influence supervisors/managers. Most of the technical employees I have worked with are very friendly and willing to help, and good at what they do. It is not a challenge to collaborate with them if you are also collaborative. The management on the other hand... if you don't agree with everything they say, it comes back as "development opportunities" on your performance assessment that they see negativity in you. They punish any questions, different view point or any request to do anything differently. So I agree with the OP.

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Post ID: @3lsg+17Txqbi1

@3wjm : good summary. Current situation : with the current fear culture more people are focusing on short term visibility (of their direct report) rather following/listening influencers.

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Post ID: @3gof+17Txqbi1

I have been retired for 4 years–last worked at the new Houston Campus. First, You may know now, but you will certainly know later when you work elsewhere or when you have retired, that there is a special regard, respect and empathy that you will always feel for your coworkers at ExxonMobil–I may not know you but I know a little about you just from the fact that you work at EM, and I follow your current situation and hope that things work out as well as possible.

The term influence without authority may be used differently now but, like the earlier poster who had success with it, I really got a lot of benefit out of the concept, as I understood it. My department for the last many decades has been flattening the organization. So if you aren't made a manager, you might yet still do well/get salary increases, etc, if you can figure out how to be productive, not only through your own internal resources, but how to leverage the help and cooperation of other folks, some of whom equal you in rank so to speak and some who might be higher up in the organization, or in another department entirely.

So, as one commenter above asked, if you don't have authority over someone, how in the heck do you get others to help you, how do you influence their behavior so that they perform better than they otherwise would? My managers said to me that the answer to that question was to be found in the notion of IWA. I took this as my permission to go forward and seek the help and cooperation of others. And when you do go forward and seek help, there I believe is where the creativity of each employee comes into play. How do you deal with other people–how can you convince them they ought to help you; how do you develop contacts over a period of time that you can count on and who can count on you. I enjoyed that because it helped me focus on the particular people I reached out to influence or ask for help—what are they like, what type of approach might work best for this person versus that person.

So, in hindsight, I would have enjoyed more assignments where my sphere of influence included direct reports that I could simply ask for help (but think about all the responsibility and baggage that goes with managing others, EADS, etc.). However, I really do think that idea of IWA is a good concept (not unique to XOM obviously) and gave me skills and insights on dealing with other people.

To wrap up, I really regret the anxiety that you guys have and I feel for you. I went through several of these headcount reductions over the years, starting with the "SPOSA" on the Exxon side back in the mid-80s. EM always came back but I do admit that these threads of comments really do portray an upset workforce. The mid-80s setback I mention was the oil bust back then but my recollection is that oil prices recovered within a year or so. And EM's position before the pandemic hit was not as good as heading into the 80's bust. So I know that most of you are appropriately focused on how this whole thing will affect your job and your career. That is where my focus would be also. But, I do believe the whole IWA is a solid concept and with organizations getting flatter and flatter in the oil and lots of other business lines, I just wanted to share that I got a lot of benefit out of it and know others who do and did also.

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Post ID: @3wjm+17Txqbi1

Corporate HR relativism horse sh t used shamelessly. The funny part is watching the management sell it like its all real and means anything to the employees.

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Post ID: @2yxk+17Txqbi1

Let's not forget Managing without Responsibility.
All the mantras.

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Post ID: @vhe+17Txqbi1

I highly dislike ‘influence without authority.’ No amount of influencing will allow you to tackle the big challenges....which are, coincidentally, the same problems middle management is hiding from. These issues are actively squashed....and are also sugarcoated so that the authorities that CAN mandate change aren’t even aware how bad the status-quo actually is.

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Post ID: @hvu+17Txqbi1

Nobody gives a rat’s a$$ about what one says if one doesn’t have the authority. The one with the highest authority in the room always has the last word.

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Post ID: @ied+17Txqbi1

IWA is how the company makes you feel that you have a say in something without actually promoting/paying you.

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Post ID: @rmi+17Txqbi1

Isn’t IWA basically just saying you should be trying to make an impact on the company in ways that might not be directly related to managing others. I would think that is a good thing?

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Post ID: @che+17Txqbi1

@lws+17Txqbi1

“Everyone knows what happens to poor performer at EM”

Like becoming the CEO?

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Post ID: @tex+17Txqbi1

Exxon might be an extreme case for internal politics, but “influencing without authority” is a valuable skill at any large company. If you don’t like it, start your own business.

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Post ID: @fnv+17Txqbi1

It just shows that ExxonMobil was an innovative company, once - coming up with this kind of word salad garbage before it became fashionable in politics and with celebrities.

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Post ID: @wrz+17Txqbi1

Influence without authority (IWA) is something I did nearly my entire career at EM. I did this through my technical papers, in house seminars and operational practices. And, it paid off. I was respected withIn my department which, in turn, resulted in a very nice career at EM. Every employee (or contractor) needs to learn to IWA. Align yourself with company goals, execute well and learn to IWA. . It’s not rocket science. In my experience, those who can’t IWA are usually poor performers. Everyone knows what happens to poor performers at EM.

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Post ID: @lws+17Txqbi1

I always thought 'influencing without authority' was a bunch of hot garbage.

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Post ID: @cjf+17Txqbi1

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