I used to be proud to work at WB Mason. I was thankful to get a job working here soon after leaving college and it seemed like a great place to build a career. Now, after 10 years of working at this company I can honestly say that this is not the same company I started working for. I left because I was embarrassed to say I worked for this company. Last year I received and email from the warehouse letting me know I needed to reorder a food item (an order of kind bars) because “the rats got to them”. I also noticed a skid of sprite that had exploded in the warehouse but was counted as active inventory even though there were maggots crawling all over it (who knows how long the sprite had been there without being cleaned). I received numerous complaints of items being broken, dirty and covered in dust and there was nothing that I could do to help. I made frequent requests to management to have these issues addressed but they fell on deaf ears. I built a lot of genuine relationships with my customers and had to watch as pricing was slowly raised without my knowledge. I started getting frequent called because pricing that I promised would be updated to a higher price in a matter of weeks. For a long time the pay was worth fighting my own company to stay competitive for my customers. We were our own competition. If we had not gotten greedy - our business would have been very sustainable. But with recent pay cuts over the past two years - it’s not worth having to fight my own company to give my customers minimum customer service. It’s too much for any one person to hold together.
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Welcome to Masonville!
As the management team would say “We can’t as for more until we hit the regions budget”. And they wonder why those numbers were never hit.