I am part of an entire support pillar that was let go. The product will now only be supported by brand new agents in India. Good Luck clients.
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Which support teams across SF were impacted? Was it primarily MC?
Ahahahahaah that video.... not a joke side story a previous role-this happened with me and Oracle and it took NINE months to get a resolution
Slowly but surely
Clients will enjoy: https://youtu.be/4V2C0X4qqLY
Services moving to Theorem? Professional Services?
My entire team was outsourced to India in February 2020 and I was part of the downsizing layoffs as well. Can confirm log term plan for Services/Support is moving work to Theorem Inc.
Yes this is true. I was part of the first wave of the Salesforce marketing cloud layoffs earlier in the year. Jobs are being shifted to India.
can someone confirm or deny this statement - please provide details
this is very concerning