That's the end of the road for store employees. They are saying some will be retained to support via web, it's a fairy tale. There will be not enough work and they will lose jobs eventualy.
- Microsoft on Friday announced it will permanently close its 83 Microsoft Store retail locations.
- In the past decade or so, Microsoft began to expand its retail presence in an effort to create a shopping experience similar to Apple’s.
- Microsoft said the closing of its physical locations will “result in a pre-tax charge of approximately $450 million, or $0.05 per share,” which it will record in the current quarter that ends June 30.
https://www.cnbc.com/2020/06/26/microsoft-to-close-retail-stores.html