Income inequality
Profit over environment
Hypocritical claims of transparency
Empty customer service
Reactive, not proactive
Failure to communicate
You can't commoditize labor- people are not robots- people have built and run, and now teach, these: International Business Machines! Yet somehow, you have no use for these people who are no longer the lowest bidder in the market THEY created.
It might have kept going much longer if not for the rampant greed of the 1%. You merely hasten the burning down of capitalism itself. It's nothing more than Les Miserables for the modern world.
The powers that be should be ashamed, but their moral compass is offline.