“A major player in Customer Service Outsourcing. Present in 8 countries, across 26 sites, we provide a global onshore and offshore service that meets the challenges of globalization and a multi-service expertise, covering the entire customer relationship management value chain.”
Sum it up: More Altice USA layoffs to come. Specifically, Call Centers.
Pretty much ATS do the job then bill AUSA. It’s all scam and for tax purposes. “ ohh! How come you didn’t charge the customer”? “Maybe you should have switched the primary fix code and bill the customer since they have SPP” ... outside issue? Like bad drop ? Hey! Can you also swap the box and put that as primary then drop as secondary ? Smh
NO Sh–
It is expected from a cable company that has a uber strategy; shift everyone to contractors. Altice can hide expenses for so long but eventually, it will catch up. Then they will sell pieces of the company before investors catch on. What a joke our company is.
Anyway, AlticeUSA pay ATS for the work they do, employees know what's going on.
2016 or not it looks like they are piecing apart the company. Kind of like what they did with ATS. Not sure if it's for stock or revenue purposes or a way to shed employees or hide layoffs.
They have been apart of Altice since 2016.