Thread regarding Kroger Co. layoffs

The top are always well treated or fired.
I’m about done with it all

Did you ever think he might be selling his business????

Hey maybe it would help if you would cut out all these coupons, I always get stupidly stupid coupons in a cluster f— postal location where I live, and instead feed the people in need, or give bonuses, to the relation of people who have worked long years and hours to the closest to the customer serving their time and sweat work to these in store and also go out of their way to help the click list ladies who need help and thank these gentleman who work in produce that make employees happier and customer happy ! These are bonuses/ employees, that are your to go to....they never worry if your actually pretending to be a customer and you really ARE the CEO because they love to help, period! If I had to rally a great person it is Austin Hall! Reliable Austin!! You count on him for everything! You ask him to help in different departments he is there!!! And There are others who are just like him that have worked like him 20+ years!!! Said I get no thank you, but I’m still here delivery of my customer, here to serve!

The pickup and instacart comments particularly interest me. They are rude and interfering. Customers do not shop at 3 in the morning (pickup) nor do they make you do all of their shopping for them (instacart). They are rude, vicious people who are trained to think they are customers themselves, when they are not. A photo of Customer Timmie is NOT Timmie!

All great comments kroger has lost its way you can’t fix stupid and that is we’re kroger is today, inexperienced mo–ns making decisions and they don’t .know There a– from a hole in the ground

This company has gone down hill in the many years I’ve worked there. They only pretend to care while cutting hours, wasting money on programs that are not one size fits all, ridiculous goals for how many pieces an hour you put stuff on the shelf, and ridiculous goals. You want stuff on the shelf then get rid of the ridiculous system that tells you how many people you need for what tasks, get rid of pointless scans that do nothing when you don’t have enough people to put it on the shelf, and how about trusting the people who are in place to manage and question when you actually have a reason. Not everyone works at the same pace, yet the faster ones have to make up for it. Morale is so down at all the stores because we all feel defeated. I’m ashamed to even admit out loud that I even work for kroger. I discourage anyone who asks me if they are hiring and encourage anyone trying to escape. Because sadly when you’re there as long as I’ve been it’s hard to find comparable pay elsewhere.

Just go out to
https://www.sec.gov/cgi-bin/own-disp?action=getissuer&CIK=0000056873
And you can see where the money goes.

Totally agree things were faster and more easy just to write down what you need to fill shelves. The hourly scans make no sense. I also agree with the comment of demographics workers know what sells and what does not in there particular stores. The store I'm at is in a poorer neighborhood so higher price items do not sell.
Micromanaging needs to stop.... Let department managers make out the schedule and leave it alone they know the needs of their department.

Well said

Rodney has really cashed in on this company. I'm not sure how you can take all that money during the same year that you fire so many!

Great comment! The part about forcing consumers to use self service hit home for me. I don’t work at Kroger but shop there all the time. I’ve recently written to them expressing my dissatisfaction about forcing me to use self service with a cart full of groceries. I find that bad management to not provide me a choice— I for one love interacting with the cashiers and baggers. I loathe having to struggle by bagging a weeks worth of groceries on the tiniest tables, at least take a look at your other competitors who have bagging areas big enough to bag in. Which by the way I also mentioned in my email— I have four different grocery stores within a 2 mile radius, I’m starting to think I should change my store.

Wow its like someone has read my mind .41 years and now its run by a bunch people that wont wait one day for growth.Run by alot of people that dont know the differance between an a– and a hole in the ground. The new Ceo is packing it out no matter the cost. Really sad.This company doesnt give a rats a– about its employees.The feed the spirit campaign is a joke.Just like this company has become

GO has very little respect for store level associates. Go Dip.

I left a competitor 15 yrs ago when they started to go downhill, Brought a few co workers with me after a few months once I had found out how much more well run the company was. Today I find myself asking the same questions as to the future of the company. Guess it's time to start looking for another company that put it's value on the associates and still does the right thing for the customer. The last two it seems has been a never ending stream of resets telling the customer what they can and cannot buy, forcing them to go through self checkouts as they take out more and more cashier manned registers, all the while handing us checklists and clipboards reminding us what we don't have in stock on the computer because the poor guy in charge of filling the shelf has to make a "replenishment list" on a 15 year old handheld running archaic software and run across the store to go pull the list off a printer. We used to cut a piece of cardboard box write down what we needed and grab the product, fill the shelf, and move on. Then we get an audit on the list and get marked off points if we have stuff not on the list, or more stuff than what's on the list. This company has taken to taking the simplest tasks we do, complicating how we do them, and berating us for not following the program. Then as if our own self reporting didn't make us feel inadequate enough we have a newly titled overseer "Process improvement Manager" to globally email the division to let us know our failings. I am still waiting for any one of them to show up and "walk a mile in our shoes and try to do our jobs. Yes we may be a little Middle management heavy, but where's the intelligence of laying off the folks who already live and breathe the business, to make room for the mo–ns that look at an excel spreadsheet and presume to know what the associate that is helping the customer with a question or needs help, the clicklist/pickup clerk who needs to fill and order, the instacart shopper who walks up and shoves their phone in your face wanting "This". As many times as I have tried to leave retail, I've always stayed because "People have to Eat" We seem to have left that behind so we can fund corporate and shareholder greed.