Thread regarding ADP layoffs

And Forbes is completely truthful when they are receiving $$$ from ADP for support? Really? Are you that gullible?

Sorry, but most of ADP's clients are not happy with the service that this company provides. The new low-cost employees simply cannot provide the level of service that the experienced, veteran employees that were eliminated could. The decision to save on labor costs and mindlessly throw out experienced professionals in favor of a cheap labor force was a phenomenal mistake. It takes years for new employees to truly come up to speed, and now with low wages, there is no incentive for these new workers to do well or even to stick around. It is absolutely amazing that ADP's top management team chose to cut the company's knowledge base all for the sake of saving on some labor costs. Apparently they didn't know what they were doing. Again, didn't they know the steep learning curve of new employees? Didn't they know that you will have motivation and retention problems if you offer salaries that are too low for the work involved? Apparently they did not.

ADP can't hold on to its employees and must keep hiring and hiring, while others go out the door to other jobs. So there are morale problems and a management that doesn't know what it is doing. Internal chaos and disaffected employees.

You can bet that internal chaos and disaffected employees do indeed translate to unhappy and angry clients. Yes, ADP did make "hard decisions", decisions that did not have to be made. But they were made in deliberately throwing out quality and replacing it with cheap inefficiency.

Not the original poster, but there's something to be said about a company doing well despite making hard decisions and creating internal turmoil. Just because there's internal chaos, doesn't mean that clients are suffering.

Some clients process like clockwork without any need for client support, and I'm sure they're perfectly happy with the service that ADP provides.

To the Original poster....

Yes, Forbes says everything is wonderful at ADP.

And 12 jurors in Los Angeles said OJ was innocent.

Your point?

Point taken on Forbes report, their reporter or reporters are clueless. Simply filing a piece to get a check. Yes , unfortunately it will carry weight despite complete knowledge of the business. I’m a VERP with still some holding in the company, I have empathy with my friends still there, as well as those just starting. Fact remains, ADP had to move, time will tell how we do.

Again......, all my best to a great company, many, many awesome folks still remain, I’d seriously list names of quality, talented , dedicated folks but id leave to many unnamed.

If analysts like Forbes have a clear understanding of ADP, how could they have included this company in their Best Employers and Most Innovative Companies lists? That is beyond bizarre. Most employees who work for or have worked for ADP know better. That just proves that Forbes either doesn't know ADP or is just fudging them in there without merit.

Yet the problem remains that ADP can't hang on to their employees because the company doesn't pay them enough to handle the complex work. Clients are very angry because they can't get serviced properly. And employees keep leaving for greener pastures.

And in keeping reality here, just because someone gets laid off doesn't mean that what he or she contributes here is irrelevant. Those people have actually worked for ADP and have seen it up close. They know what they are talking about. This is just a device to try to silence their voices. So they must be angry, they must be disgruntled, they have an axe to grind. Calling all posters who dare to say anything bad about ADP as people with axes to grind is ridiculous.

Well, the same can be said of the cheerleaders for ADP here. They simply don't want this information to get out and they need to dismiss it. Any way they can.

ADP is a very large company with complex issues from acquisitions that have enhanced and complicated decisions. Carlos has made difficult decisions while being pressed by the likes of Ackman and Wall Street. Many of Ackmans suggestions were already being implemented Carlos was perhaps forced to accelerate. Had Regina been given the reigns similar decisions would be necessary to keep ADP relevant. She may or may not have gone slower given her position of ‘client focus’.

I think both sides of the argument are valid.

Just my two cents.

ADP is a very large company. To say that things are bad everywhere is not accurate.

I know many departments and locations where there is high associate engagement. Sure, there at many areas that are understaffed and overworked but that’s probably true of most corporate Ammerica.

This situation reminds me of the articles written about Amazon and the horrible working conditions there. It doesn’t seem to be affecting their success.

Analysts and companies like Forbes have a much better understanding of the big picture for ADP than a few people on sites like this who lost their jobs and have an axe to grind. Just keeping it real here.

Forbes, this that the same junk mag loves kardtrashians for making all those millions? Such a joke since it takes money to make money. Not like anyone of them started from nothing.

so if THAT'S what Forbes is printing about ADP, it makes you wonder just how much to believe about some of the other organizations out there. LOL

You're right. It sure doesn't look like the business is hurting - from Forbes perspective. Other stuff from Forbes where ADP made the list - America's Best Employers by State 2019 (LOL!) ; America's Best Employers 2018 (LOL!); World's Most Innovative Companies (LOL!). Yeah, and I have a bridge to sell you!

https://www.forbes.com/companies/automatic-data-processing/#1b5dfabc1b83

None of Forbes' articles mention ADP's degraded knowledge base and the enraged clients who are not properly serviced by associates who cannot get productive quickly enough and the fast revolving door of associates coming in and out of the company and the buffeting ADP is taking from its competitors.

These Forbes articles should be taken with a grain of salt as they only support ADP's interests and no one else's. But that's right, ADP's interests have to be protected even on this layoff site. Can't breathe a single negative word about ADP, can we?