I walked into Frys for the first time in Downer's Grove, IL. My first impression was "Is this company going out of business?" My first time in this store!!
Lots of people working. Few customers. I walked by 6...SIX workers, and NOT ONE OF THEM OFFERED ASSISTANCE.
I had to approach them and request assistance. The associate did not have my best interests in mind; not helpful at all.
Even worse, 80%...80% of the computer cases on display were NOT IN STOCK.
The motherboard marketing display's were of no help at all in relation to the location of the boards being stocked. From a customer service standpoint, I was shocked. I left here thinking they have to be going out of business.
I had some down time today researching their company and ended up here. I'm glad Micro Center has its business together; they have great people, talented, and a clear mission on their business objectives.
That's why they are moving forward, not just surviving.
Seems like Frys quit on itself, versus Ecommerce taking them down.