I worked in the I.T. Division at a very high technical level for many years and can verify the offshore employees we had to train and support are a huge hinderance. They talk over you instead of listening and are extremely slow to learn. It is much easier to perform the work of two people than to be forced to drag an off shore employee through the process which they don't learn by anyway.
I agree with this 100%. Thanks for bringing this issue up on the board @Xvryggw-5uso
Optum can hire two offshore employees for the price of one American employee. They're not being hired for their "skills", they're taking our jobs because they're cheap. Whap happens when they realize they're being underpaid? Will the company look to a cheaper country? You get what you pay for.
Offshore employees are constantly calling out especially around holidays. They are completely unreliable and are extremely difficult to work with. The Trump administration looked into manufacturing companies moving jobs overseas, they need to do the same here. UHG is an American company holding many US government contracts yet they are sending American jobs overseas.
That's because people who never developed a line of code in their life make the staffing decisions. Offshore resources believe they are favored over their American counterparts because they are more skilled and talented.
The truth is, it has everything to do with the bulls*** blended hourly rate charged for projects. An onshore resource is charged at $115 per hour (even though no full time developer or QA makes this).
An offshore resource is charged at around $35. So, if you are a Senior Manager and all resources are the same to you quality wise, they will simply choose the lower rate. By the way, they are clearly not the same.
They do not know the language, are often new and only code exactly what is on paper (never filling in between the lines).