Thread regarding IBM layoffs

The line of IBM salespeople suing the company over their pay just got longer

https://www.newsobserver.com/news/business/article217028470.html

DURHAM

A group of Raleigh-based attorneys is helping two more IBM salesmen sue the company over allegations it shortchanged them when it was time to hand out commissions for landing major software deals.

The new lawsuits attacking the company’s business practices are pending in California and Georgia, and parallel both the strategy and factual claims of a trio of cases lawyers Matt Lee, Jeremy Williams and Mark Sigmon lodged against IBM for clients in North Carolina.

Their California client, David Swafford, alleges that IBM shorted him $249,675 in commissions for sales he made in 2016 to, among others, Oracle and Sabre. He sued in federal court on Aug. 14.

In Georgia, former IBMer Cameron Middleton similarly contends that the company kept $836,003 of what it owed him after he signed Delta Air Lines to a software deal. He sued in state court on July 27, but IBM had the case moved to federal court on Aug. 3.

Both lawsuits cite evidence Lee, Williams and Sigmon turned up while representing Bobby Choplin, a Triangle-based former IBM sales staffer who settled his own lawsuit against the company in July.

They say the deposition testimony of IBM’s own executives shows the New York company has a practice of capping commission payouts on large deals, despite in-house promises that earning opportunities were uncapped.

Had Swafford or Middleton known they wouldn’t be paid what was promised, they could have looked for another job that didn’t cap commissions, according to the two lawsuits.

Middleton is the second Lee/Williams/Sigmon client to sue IBM over its handling of the Delta Air Lines deal. The other is Paul Vinson, who has been waiting his turn for a federal judge in North Carolina to hear his claim that the company didn’t pay $177,720 it owed him for his part in landing an $11 million sale.

IBM’s practice when multiple salespeople work on a deal is to figure out the relative contributions of each and weight commissions accordingly.

Middleton said the company initial credited him with generating $8.7 million of the Delta sale, and shortchanged him by later reducing his credit to $1.4 million.

That potentially disadvantaged not only Middleton, but anyone else who worked on the Delta sale. IBM “did not credit any other sales representative with the remaining” $7.3 million in revenue, Middleton’s lawsuit said.

The lawyers also borrowed from yet another lawsuit against IBM, one where they’re representing former managers who say the company fired them because they objected to reducing the commission paid to a black software salesman.

The managers told a state court in New York that IBM’s marching orders to them were to adjust payouts only as needed to correct errors or to “balance [an] employee’s contribution to the success of a large” sale. Adjustments were not supposed to be “done only as a ceiling or cap on the total earnings allowable to employees.”

Middleton’s and Swafford’s lawsuits echo that allegation.

IBM’s defense in Choplin’s case and other cases like it has pointed to the wording of the incentive payment plans every salesperson signs, which stipulates that the company can adjust payouts as it likes.

That has typically been good enough to knock out breach-of-contract claims. But in Choplin’s case, the lawyers argued that IBM had also run afoul of North Carolina’s Wage and Hour Act plus common-law strictures against “unjust enrichment,” fraud and negligent misrepresentation. IBM employs thousands at its corporate campus in Research Triangle Park.

Swafford’s lawsuit echos the Choplin strategy by invoking California state law, including one on “unlawful contracts” that frowns on contracts written “to exempt anyone from responsibility for his own fraud.”

And both he and Middleton allege unjust enrichment, fraud and negligent misrepresentation.

They further invoked “quantum meruit,” a doctrine alluding not to the physics of small particles but, according to the Cornell Law School, the Latin for “as much as he has deserved” and the proper compensation for same.

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| 4011 views | | 6 replies (last June 4, 2020) | Reply
Post ID: @OP+UMCh4Jc

6 replies (most recent on top)

The place is a joke!
I'm done! Resignation goes out today! I figured I'd leave on my own terms before they eventually walk us all out the door. We have nothing new to sell clients.

TAAP is the internal IBM MOB at work! – Executives paying off their buddies from the boys club, while reps try to figure out how they can scratch a paltry 1.5% out of a deal.

AI / Watson is "cutting edge?" - laughable, they can't even provide an accurate commission statement. Security team "strategy" and account mgt changes every (6) months & somehow these geniuses can't figure out why a 9 month sales cycles can't fit into their master plan?

Security Strategy is an absolute joke:
A few years ago it was ingest everything into Q radar (Zero trust) & that didn't work.. as Splunk kicked our a–! Then it was Q ROC, which only highlighted our inability to hide and manage our own technology.

Every client is riddled with support issues and there is a conga line a few days long to reach a capable support employee. So, does IBM hire more support people??? No, they figured out a way to monetize it. In addition to the millions customers are already paying in support, they sell a Disney like "fast pass" and move the support issue "payers" to the front of the line— seriously???

Appscan on cloud is selling, so let's package it up with big fix and sell it to HCL and even though we resell dozens of products, let's not arrange a reseller agreement for future revenue. Trusteer and Resilient sales team are brilliant, let's fold em into way of thinking and watch the talent walk out the door. No problem, 30 minutes of Computer based training will make everyone an expert.

Guardium was the golden goose in Security for years but somehow IBM managed to k–l it. The strategy is simple, let's changing the licensing and resell the same product over and over again.
DRM, Risk Analyzer, ETAP.. come on, wake up!! None of this stuff works. We can't manage to keep the agents we sold our client on 3-4 distributed db's running, so let's build 30 more in the cloud??? Now, they want to position Guardium Insights as the next can't miss strategy (more like can't hit strategy).

Can you imagine Amazon, Google or Microsoft building a strategic AI DB platform to capture petabytes of sensitive data on on Db2????

What future products are headed to HCL to help pay down the Red Hat acquisition?

Completely Rudderless!!

No Acquisitions
No Ability to develop
No Leadership
= No future!

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Post ID: @awqfv+UMCh4Jc

I had a deal worth $14,000,000 that I was told to work on with a teammate so that I could devote attention to other opportunities and then, as per previous arrangements, that I would receive full commission and quota relief credit. The quota relief is important because when you hit certain clip levels you can get into accelerators and be paid up to 3x the rate below that level. In the end, IBM did a manual adjustment so that I was not paid on this sale and that I was paid less on other sales because I was taken out of accelerators. My manager, ever the politician, shrugged his shoulders and stated that IBM reserved the right to alter or adjust. The cost was over $300,000. Finally, for whatever reason, the law firm of Chilton felt it unnecessary to expend the effort to add me to that suit. Perhaps they wanted to stay in NC courts, which I certainly understand.

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Post ID: @4Sgwk+UMCh4Jc

Really can’t feel bad for these people in Software or Systems sales. I brought in 500M in Services sales last year and didn’t get a cent - no bonus, no incentive, nothing...and I found out it was because one of the AP’s on the biggest account I brought in changed my name from Sales Lead to Sales Support so that his favorite Band 9 female, who had no role in the team, got credit instead of me. Now I happen to be female too...but so much for #MeToo, am I right? Not that it was significant, but I would have taken the measly $5K bonus as formal recognition for what I did. All sales or go to market people should check their records and ensure someone doesn’t screw you out of the role you performed. We must report this unethical behavior - it runs rampant in Services!

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Post ID: @6arg+UMCh4Jc

In the past, employees would not fight these commission re-calculations because they would move onto the next deal and had a long term job with future earning potential. Now, you get RA'd after winning a bid deal so no downside in suing the b--tards!

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Post ID: @6pry+UMCh4Jc

As a long term IBMer, this has been common pactice for years. Glad to see it coming out in the open and hoping for a good outcome for the sales people involved.

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Post ID: @1vxi+UMCh4Jc

Sharks are circling

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Post ID: @jlu+UMCh4Jc

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